Order Status
Track Your Order
Enter your tracking number
Your tracking number was sent to your email once your order was dispatched. Check your inbox (and spam folder) for a dispatch confirmation from Petzo.
How tracking works
1
Order PlacedYou receive a confirmation email immediately after purchase.
2
Order ProcessedWe prepare your order within 1–3 business days.
3
DispatchedYou receive a dispatch email with your tracking number.
4
DeliveredStandard UK delivery takes 5–10 business days from dispatch.
Order not arrived? If your order hasn't arrived within 14 business days of dispatch, contact us at support@petzo-store.com with your order number and we will investigate.